Terms & Conditions

By using the promotionalitems.Bighitcreative.com web site (“Service”), all services of Big Hit Creative Group, you are agreeing to be bound by the following terms and conditions (“Terms of Service”).

Big Hit Creative Group reserves the right to update and change the Terms of Service from time to time without notice. Any new features that augment or enhance the current Service, including the release of new tools and resources, are subject to the Terms of Service. Continued use of the Service after any such changes shall constitute your consent to such changes.  It is your responsibility to review the most current version of the Terms of Service at any time at: promotionalitems.bighitcreative.com.

Violation of any of the terms below will result in the termination of your Account. You agree to use the Service at your own risk.

Overage/Underage and return Policy:

After proof approval, all sales are final on customized products. No refunds or returns allowed.

Please note that Industry Standard for overages/underages is 5%, reserving the right to ship and bill or credit a customer's account for up to 5% over or under the desired quantity. Although Manufacturers try to produce custom orders in the exact quantity ordered,  this is not always possible due to quality control efforts and fast running machines. If you have any problems with your order please contact customer service at 972-850-7312 or email info@bighitcreative.com within 7 days of receipt. We advise opening your merchandise to review its quality if you do not intend to use it right away. After this time we will be unable to go back to our suppliers for help. There will be no refunds for setup fees.

Account Terms:

You must be 18 years or older to use this Service.

You must be a human. Accounts registered by “bots” or other automated methods are not permitted.

You must provide your legal full name, a valid email address, and any other information requested in order to complete the signup process.

You are responsible for maintaining the security of your account and password. Big Hit Creative Group cannot and will not be liable for any loss or damage from your failure to comply with this security obligation.

You are responsible for all Content posted and activity that occurs under your account (even when Content is posted by others who have access to your account).

You may not use the Service for any illegal or unauthorized purpose. You must not, in the use of the Service, violate any laws in your jurisdiction (including but not limited to copyright laws).

Modifications to the Service and Prices:

Big Hit Creative Group and its third-party suppliers reserves the right at any time and from time to time to transfer, modify or discontinue, temporarily or permanently, the Service (or any part thereof) with or without notice.

Big Hit Creative Group shall not be liable to you or to any third party for any modification, price change, suspension or discontinuance of the Service.